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Solved Good morning. Ping is offline.

Discussion in 'Support' started by Dean, Jun 18, 2018.

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  1. Dean
    6%

    Dean Cricket Member

    Good morning. I'm Korean.
    Suddenly Ping is offline.
     

    Attached Files:

  2. cupid
    38%

    cupid True Hongmoon Staff Member Moderator Member

    upload_2018-6-19_1-57-33.png

    I can confirm that: both live and test are offline
     
  3. Dean
    6%

    Dean Cricket Member

    그래서 정상입니까? 정보 주셔서 감사합니다.

    So is it normal? thank you for the information.
     
  4. cupid
    38%

    cupid True Hongmoon Staff Member Moderator Member

    Not at all, but I'm not sure if they stopped ICMP packets or if the server is down permanently or something.

    I can't really tell you what happened, but, I can tell you that it isn't normal at all.
     
    Endless likes this.
  5. Endless
    46%

    Endless Founder Staff Member Administrator

    I think kr servers changed ip/port i need someone to test for me that plays from kr
     
  6. Dean
    6%

    Dean Cricket Member

    I want to help you. kr
     
  7. Endless
    46%

    Endless Founder Staff Member Administrator

    the problem is that they blocked certain requests on the ip used for ingame.
    I can try to fix it.
    --- Merged ---
    Fixed, their providers are now blocking some foreign countries.
    and I have also updated the IP.
     
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