Hello, I'm a KR BNS user. And I have been using the Buddy app from a long time ago. I do not speak English very well, so I'll be using the translator. Recently, a lot of Korean users started to quit the game. I agree with this, but I am the only game that I have caught for a long time, so I left this post to hear each other's thoughts about this part. Blade & Soul now stands on cache content. It is easy to say that it is the center to pay cash and buy items. We now update our new 12-People raid, Twilight Crusade, on the KR Server, on the 9/20 day. However, since the 9/20 update, as of 12/03, three of the four bosses have not been able to reach the target, and this issue has caused people to leave. Reason was incomplete. The fastest team from 9/20 to 12/3 invested 9 hours a day and 63 hours a week for the first time to the third boss. And then he left the whole 4th boss. The reason for incompleteness was the absence of QA. The raid of the Twilight Temple itself has been unfinished and has completed the raid, allowing the user to fill the gap. The absence of QA was really huge. As the completeness of the raid is very poor, the pattern of each boss has been defeated and ignored. Users still have a love for this game. Even unfinished raids have made QA self-reliance and improved the quality of the raid. But returning was disappointment and betrayal. The team who wanted to modify the bug report for that raid sent feedback in many ways, but at the QA center "Video inquiries have not been received, and we can not disclose emails to receive videos as confidential." After that, I asked the QA center about the video and the answer "The length of the video is too long, only capture the part where the bug is visible." Only the last boss, the fourth boss, is going to fix it and still can not clear it. For this reason, the current BNS users are getting more and more tired of the ridiculous operation method, and I have written down the actual situation of these KR bns in order to listen to various opinions. What do you think about this?