Solved UI Bug

[oXDanteXo]

I do not know if this is where this is going but I need urgent help ... and it is the following:
My UI is buggy, it does not accept changes, if I make any changes when changing characters or restarting the game, it comes back like this, I have already done everything to fix it, who can help me please, the people from NCsoft they do not come out with anything I have 10 days with an open ticket and nothing

 

[cupid]

NCSoft won't help you.

If you have the dx912 thingy, it causes that.
More reasons available in this post:

Basic $h*t you should know by now

YAYYYYYYYYYY!!!!!!! 300 posts!!!! To celebrate my achievement, I will write here all the basic $h*t you should know by now, cause I keep repeating it. This is an ever-growing, always-updating post, and should be read carefully. This list is presented in the form of question/answer, to make it...

www.bnsbuddy.com

(Something else I forgot: the "close game faster" addon causes this issue as well.)

 

[oXDanteXo]

dx912? I don't understand ... could you explain me a little better please?

Post automatically merged: Apr 13, 2020

NCSoft won't help you.

If you have the dx912 thingy, it causes that.
More reasons available in this post:

Basic $h*t you should know by now

YAYYYYYYYYYY!!!!!!! 300 posts!!!! To celebrate my achievement, I will write here all the basic $h*t you should know by now, cause I keep repeating it. This is an ever-growing, always-updating post, and should be read carefully. This list is presented in the form of question/answer, to make it...

www.bnsbuddy.com

(Something else I forgot: the "close game faster" addon causes this issue as well.)

I don't understand ... could you explain me a little better please?

Post automatically merged: Apr 13, 2020

I have reviewed the post and I do not see anything that has to do with the dx912

 

[cupid]

I've updated the post a few minutes after answering to you.

Please re-read it, as it has all known issues and all known solutions.

 

[oXDanteXo]

ok i go

Post automatically merged: Apr 13, 2020

I've updated the post a few minutes after answering to you.

Please re-read it, as it has all known issues and all known solutions.

I have checked my files from the BnS folder on Local Disk C and I do not have that file ... I once had it but it is no longer there, since this is a clean installation. Now if I have the ReShared, will that be?

 

[cupid]

You must have the folder in the documents. If you don't, that may be it.

 

[oXDanteXo]

You must have the folder in the documents. If you don't, that may be it.

this folder does not exist on my pc since i installed windows and the game after looking for a solution to that and nothing

 

[cupid]

Please re-install the game.
If you dont have the BnS folder in the documents folder, you have to re-install.

 

[oXDanteXo]

Please re-install the game.
If you dont have the BnS folder in the documents folder, you have to re-install.

I have the BNS folder in my documents, I have to do something specifically

 

[cupid]

You said you don't have the folder ...

All you have to VERIFY is what I've wrote in the post.

 

[oXDanteXo]

You said you don't have the folder ...

All you have to VERIFY is what I've wrote in the post.

nothing he says there is a solution to my problem, I have seen it and nothing at all, he talks about things very different from my problem

 

[cupid]

The "he" is ME.

Look for "My settings keep resetting. What do I do? " in the post.

 

[oXDanteXo]

hey something, I don't have d912pxy, the quick shutdown I have it disabled, my sound card is installed all the time by windows, and when I try to disable the new game settings, since I close the game again it gets. in cloud configuration game ....

Post automatically merged: Apr 13, 2020

The "he" is ME.

Look for "My settings keep resetting. What do I do? " in the post.

hey something, I don't have d912pxy, the quick shutdown is disabled, my sound card is installed all the time by windows, and when I try to disable the cloud of the configuration game, since I close the game again it gets. in cloud configuration game ....

 

[cupid]

My settings keep resetting. What do I do?

The biggest cause I've seen has been the use of the addon "Close Game Faster".
Undoing it should do the trick.

Another cause is the d912pxy mod, which may cause this issue.
Make sure it is uninstalled (if you have the most updated version, you can try to backup the cache).

If it doesn't work, disable "Use cloud settings", from the Character selection screen.

If it still doesn't work, go to Documents/BnS/[...]/ClientConfiguration.xml and search for "output".
If your soundcard/TV/headset have ' <-- that character, your file will reset all the time.
It also happens if your soundcard is a Realtek card on a non-English locale on your Windows PC, where the name of the sound card will be too long.

To fix this, install Virtual Cable. There's guides on how to use it online.
And NO! There are NO OTHER SOLUTIONS!

No, Ncsoft won't listen to you and won't fix it.

So, lets see...

1. Are you sure you don't have the "Close Game Faster" addon applied?
2. Are you sure you don't have the d912pxy mod installed?
3. Are you sure you have "Use cloud settings" DISABLED?
4. Are you sure you have read the file Documents/BnS/[...]/ClientConfiguration.xml and verified the "output" lines?
5. Are you sure your soundcard/TV/headset doesnt have a ' <-- that in the name? ON ALL LINES WITH "output"?
6. Are you sure your soundcard isn't a Realtek soundcard and that your Windows isn't a non-English version?

We proceed when you VERY CAREFULLY verify EVER SINGLE POINT in that list.

 

[oXDanteXo]

So, lets see...

1. Are you sure you don't have the "Close Game Faster" addon applied?
2. Are you sure you don't have the d912pxy mod installed?
3. Are you sure you have "Use cloud settings" DISABLED?
4. Are you sure you have read the file Documents/BnS/[...]/ClientConfiguration.xml and verified the "output" lines?
5. Are you sure your soundcard/TV/headset doesnt have a ' <-- that in the name? ON ALL LINES WITH "output"?
6. Are you sure your soundcard isn't a Realtek soundcard and that your Windows isn't a non-English version?

We proceed when you VERY CAREFULLY verify EVER SINGLE POINT in that list.

Can I send you the Client Configuration so you can see the output?

 

[cupid]

Image 1: good, d912pxy isn't installed
Image 2: BAD, installing it (point 2 in the list) is one of the causes for the problem with saving configurations
Image 3: irrelevant

Please stick to the list I've sent, and check point by point.

 

[oXDanteXo]

Image 1: good, d912pxy isn't installed
Image 2: BAD, installing it (point 2 in the list) is one of the causes for the problem with saving configurations
Image 3: irrelevant

Please stick to the list I've sent, and check point by point.

In image 2 I put it to see if it was so it told me that it had to be but if you look at image 1 it is not because I removed it at the same time that I took the photo, but in reality I do not have it installed

Post automatically merged: Apr 13, 2020

If your soundcard/TV/headset have ' <-- that character, your file will reset all the time. this my problem..
when I edit it I save it and in properties I check the box read only?

 

[cupid]

No, your only solution is to install virtual cable.

Good luck.

 

[oXDanteXo]

No, your only solution is to install virtual cable.

Good luck.

ok i just installed it is there anything i should do after this?

 

[cupid]

Yes, and I don't know what.
There's tutorials online on what to do, as it isn't a software I use or tried messing around a lot.

Make sure that the output device is virtual cable, and not the soundcard you have.

Good luck!