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BNS Buddy just keeps loading

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Tofu

Cricket
Member
When I try to open BNS buddy, all it does is get stuck on the loading screen forever. I tried all of the possible fixes in the "Common errors and fixes" post but nothing seems to work. I tried reinstalling multiple times and run in admin mode but it does the same thing every time. Any suggestions would be appreciated.

Thanks!
 

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cupid

Forgiving
Staff member
Moderator
Member
Run as Administrator.

Also, enable administrator check in the Settings tab.
 

cupid

Forgiving
Staff member
Moderator
Member
Then check the game installation path and make sure the game works in the regular client.

Then, try running bnsbuddy again as administrator.
 

Tofu

Cricket
Member
Then check the game installation path and make sure the game works in the regular client.

Then, try running bnsbuddy again as administrator.
Game works fine in regular client and with pingzapper. Tried turning off pingzapper but BNS buddy still doesn't get passed the loading screen.
 

Endless

Founder
Staff member
Administrator
Game works fine in regular client and with pingzapper. Tried turning off pingzapper but BNS buddy still doesn't get passed the loading screen.
Loading screen of buddy? You did tried to delete the settings.ini and restart buddy right?
 

Tofu

Cricket
Member
Loading screen of buddy? You did tried to delete the settings.ini and restart buddy right?
Yes, I tried deleting the settings.ini file in the BNS buddy file but it just appears again when I try to open it in admin mode.
 

Endless

Founder
Staff member
Administrator
Yes, I tried deleting the settings.ini file in the BNS buddy file but it just appears again when I try to open it in admin mode.
yea it's suppose to appear. It's a manual reset for bns buddy settings and the paths saved.


Open settings.ini and savelogs to true
then launcherlogs to true as well

a new file will be generated, LauncherLogs.log/txt
send me the contents of that file after trying to start buddy.
 

Tofu

Cricket
Member
yea it's suppose to appear. It's a manual reset for bns buddy settings and the paths saved.


Open settings.ini and savelogs to true
then launcherlogs to true as well

a new file will be generated, LauncherLogs.log/txt
send me the contents of that file after trying to start buddy.
Reading Registry...
D:\Program Files\NCSOFT\BnS
Reg Key Valid!
Path Found!
Lang Found!
languageID = English
Path Validated!
Checking For Backups
Extracting config.dat for verification
 

Endless

Founder
Staff member
Administrator
Reading Registry...
D:\Program Files\NCSOFT\BnS
Reg Key Valid!
Path Found!
Lang Found!
languageID = English
Path Validated!
Checking For Backups
Extracting config.dat for verification
sounds like a corrupted config.dat

go to D:\Program Files\NCSOFT\BnS\contents\Local\NCWEST\data
and delete all files and folders. Then do a file repair finally after that everything should work :)
also, never open buddy if game is running. It does the same thing.
 

Tofu

Cricket
Member
sounds like a corrupted config.dat

go to D:\Program Files\NCSOFT\BnS\contents\Local\NCWEST\data
and delete all files and folders. Then do a file repair finally after that everything should work :)
also, never open buddy if game is running. It does the same thing.
It worked! You are a life saver! Thanks for your help.
 
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